- Included
- One async question or one small fix: a prompt, a ChatGPT or Claude custom setup, or a simple Zap. Strictly async and tightly scoped.
- Time cap
- One request.
- Contact
- Within 2 business days.
AI Concierge · London and South Bucks
Practical AI Concierge
for UK SMEs
We map where AI fits, then turn your manual processes into working skills and workflows — with optional private/local models when your data must stay put.
Choose a tier, from a £45 Quick Fix to an Executive AI Partner at £2,500 a month (ex VAT). Or book a one-day AI Opportunity Assessment — £995 — and leave with a prioritised roadmap, not a sales deck.
Discovery call is free · the Assessment is £995 ex VAT
Tiers
Low to high. All prices are in GBP and exclude VAT. Monthly tiers can be paid annually for two months free.
- Included
- Async support only, for sole traders.
- Time cap
- Up to 2 hours a month.
- Contact
- Within 2 business days.
- Included
- Build and support, including one small automation a month.
- Time cap
- About 5 hours a month.
- Contact
- One 45-minute call a month.
- Included
- Two 45-minute calls. Audit → Optimize → Automate, logged in a shared Notion hub.
- Time cap
- About 1.5 days a month.
- Contact
- Within 12 business hours.
- Included
- CxO-level AI strategy: two calls, board and leadership briefings, vendor and risk review, and a team enablement plan.
- Time cap
- About 2.5 days a month.
- Contact
- Priority replies.
Pay a monthly tier for the year up front and get two months free. The Quick Fix stays a £45 one-off.
Each tier has the time cap stated on the card. Extra work is billed at £1,000/day ex VAT.
Projects
Fixed pieces of work, separate from the monthly tiers. Other project work is £1,000/day ex VAT.
Assessment
AI Opportunity Assessment
£995
A structured day that produces a written roadmap: 3–5 ranked use cases, estimated effort, data-sensitivity notes, and a clear first backlog. 50% of the fee is credited if you start a monthly tier within 90 days.
Project
Private / Local AI Setup
From £6,000
Open-weight models on hardware you own, or private capacity we operate. Suited to legal, accountancy, healthcare, and other confidential workloads. Optional private RAG over your documents.
Pilot
HITLy Agentic Pilot
£4,500–£8,000
One human-in-the-loop approval workflow using HITLy, with MCP/tool integration where needed. Monitored 30–60 day pilot before you scale.
Day rate
Other project work
£1,000/day
Scoped days outside the tiers and the fixed-fee projects above. The same rate applies when a tier’s time cap is used up.
How Concierge work runs
The AI Concierge tier follows Audit → Optimize → Automate. An Opportunity Assessment can set the roadmap first.
01
Assess
Paid Opportunity Assessment becomes your roadmap.
02
Audit
We watch the real process on your screen and write it down without the theatre.
03
Optimize
Remove steps that should not exist before any automation.
04
Automate
Ship a skill or workflow staff will actually use; log outcomes in your hub.
Why Metaspan
-
Scoped, fixed, and accountable
Enterprise project discipline from SAP delivery.
-
Agentic AI, with a person in the loop
MCP servers and human-in-the-loop approvals via HITLy.
-
Private and local models
Dedicated GPU capacity when cloud APIs are the wrong fit.
-
Vendor-agnostic
Claude, ChatGPT, open-weight, or hybrid — chosen for your constraints, not a partner quota.
FAQ
Is the Assessment free?
No. It is a paid £995 one-day engagement so both sides treat it as real work. You keep the roadmap whether or not you continue. 50% of the fee is credited if you start a monthly tier within 90 days.
What tools do you use?
We start with Claude or ChatGPT skills for speed. Where approvals, multi-step agents, or private data matter, we add HITLy, MCP tooling, or local models.
Will my data leave our environment?
Only if you choose cloud tools. For confidential work we design private RAG and on-prem or privately hosted inference.
What if we need more time than the tier includes?
Each tier has a stated cap: one request on Quick Fix, 2 hours on Essentials, about 5 hours on Assistant, about 1.5 days on Concierge, and about 2.5 days on Executive AI Partner. Extra work is billed at £1,000/day ex VAT.
Do monthly tiers cost less if we pay annually?
Yes. Pay a monthly tier for the year up front and get two months free. The £45 Quick Fix is a one-off, so it is unchanged.
Do you replace our IT or SAP partner?
No. We layer AI onto the processes and tools you already run, and we coordinate with existing partners when integrations touch core systems.
Where are you based?
Metaspan Ltd is UK-registered. We work remotely across the UK and meet in person around Buckinghamshire / Thames Valley when it helps.